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 Return Policies

 
  Textbook Return Policy

  • Receipt required.
  • A NDSCS photo ID must be presented.
  • Refunds for purchases made with CASH in excess of $200.00 will be issued by check.
  • Refunds for purchases made by CHECK will be made 14 days after transaction date.  Refunds in excess of $200.00 will be issued by check. 
  • Refunds for purchases made with a credit card, debit card, are credited to the same card/account.
  • All refunds must be made within time limit.
    • Fall & Spring full semester courses within 7 days from the first day of classes.
    • Fall & Spring half semester courses (8-week courses) refunded for 5 days after start date of class.
    • Summer full semester courses (8-week courses) refunded for 5 days after start date of class.
    • All short sessions (less than 8-week courses) refunded for 3 days after start date of class.
  • Requests to return course materials from students withdrawing from NDSCS will be taken into consideration on a case by case basis after the return deadline.  Official college paperwork reflecting withdrawal must be presented along with an NDSCS ID and NDSCS Bookstore receipt.
  • Course Packs printed by the NDSCS Print Services Center are not returnable and will be marked as such.
  • Textbooks must be in purchased condition for a full refund. There will be no refunds for packaged texts if the shrink-wrap package or seal on box is broken, damaged, or items are missing.
  • Defective books/disks are replaced or refunded at the discretion of the NDSCS Bookstore management.
  • Shipping charges are not refunded on returns. Exchanges are subject to new shipping charges.

 General Merchandise & Course Supplies

  • Receipt required.
  • Refunds for purchases made with CASH in excess of $200.00 will be issued by check.
  • Refunds for purchases made by CHECK will be made 14 days after transaction date.  Refunds in excess of $200.00 will be issued by check.
  • Refunds for purchases made with a credit card, debit card, are credited to the same card/account.
  • General Merchandise may be returned within 30 days if in new condition and with merchandise tags. Excludes Textbooks.
  • Exchanges for defective merchandise with-in 30 days of purchase except per manufacturer’s warranties.  Receipt Required.
  • After 30 days, refunds will be given at the store's discretion.
  • No refunds on sale/clearance merchandise.
  • Exchanges of merchandise received as a gift/door prize will be at the discretion of the NDSCS Bookstore management.
  • Exchanges given without a receipt are at the discretion of the NDSCS Bookstore management.
  • Shipping charges are not refunded on returns. Exchanges are subject to new shipping charges.

 Tools

  • The sale of student tools are considered All Sales Final.  Under certain circumstances, exceptions may be approved if specific criteria are met.  See the Tool Department Return Policy for further details.


    Disclaimer
    NDSCS Bookstore management reserves the right to determine exceptions to above policies.  This policy applies to in-store and online sales.
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